About Us

Gentleman Jim Casino is an online casino for players in the United Kingdom. Our lobby brings together slots, live dealer tables and jackpot games from established studios, all playable in pounds from a single account.

• Slots, from simple three-reel games to newer releases with bonus rounds and free spins
• Live dealer tables, including roulette, blackjack and baccarat, streamed in real time
• Jackpot games, with the prize pool shown in the lobby as it builds

We hold a gaming licence, we verify the accounts we open, and play is restricted to adults aged 18 and over.

Four commitments shape how we run the site.

1. Fair play. Game outcomes come from the studios that build the games and are tested independently. We cannot change the result of a spin or a hand.
2. Fast payouts. Once your account is verified, withdrawals are processed within the timeframes shown in the cashier, back to the method you deposited with where we can.
3. Safer gambling. Limits, time-outs and self-exclusion sit in your account settings, not buried in a form.
4. 18+ only. We check age and identity, and we close any account that turns out to belong to someone under 18.

Account verification

Before your first withdrawal we ask for documents confirming your name, date of birth, address and ownership of your payment method. These checks are a licensing requirement and they keep your account out of anyone else's hands. You can upload documents in the account area, and we tell you if anything is still outstanding.

Secure payments

Deposits and withdrawals run over encrypted connections, and full card and bank details are held by our payment providers rather than by us. The methods open to you are listed in the cashier.

Support around the clock

Support is available every day, at any hour. Use the live chat on any page, or e-mail support@casinogentlemanjim.co.uk. If your question needs a decision from another team, we tell you who is looking into it and when to expect an answer.

Gambling should be entertainment you can afford. The tools below sit in your account and take effect as soon as you set them.

• Deposit limits for a day, a week or a month
• Reality checks that break into play to show how long you have been logged in
• Time-outs that close your account for a short cooling-off period
• Self-exclusion for a longer fixed period

You can also register with GamStop, which blocks you from gambling websites licensed in Great Britain, including ours. Free, confidential support is available from GamCare and the National Gambling Helpline, and GambleAware publishes guidance on keeping gambling in proportion.