Gentleman Jim Casino Mobile App: Play on iOS and Android

You have two ways to play on a phone or tablet with us. There is a dedicated Gentleman Jim Casino app for iOS, available from the Apple App Store, and a dedicated app for Android on Google Play. If you would rather keep your storage free, the site itself works in any standard mobile browser, with no download and nothing to install.

If you are only playing occasionally, the mobile browser route is the quicker start: open the site, sign in and you are in the lobby. The app gives you a home-screen shortcut and skips the browser bar, which is the main practical difference day to day.

Everything to do with your money and your settings lives in one place. Tap the profile icon in the top right corner of the app and the account menu opens. From there you can pay in, cash out, change your details and set your own playing limits.

• Deposit - the orange deposit box, with preset amounts or your own figure
• Withdraw - enter an amount from £1 or pick a preset, then confirm; a pending receipt is shown straight away
• Account settings - your personal details and password
• Deposit limits and time-outs - set or change them yourself, without contacting us

Because it is the same account, anything you set on your phone applies when you sign in on a computer later. A deposit limit is a deposit limit everywhere.

We accept Visa, Mastercard, Maestro, Visa Electron, Bank Transfer and Apple Pay. Apple Pay is the one most people reach for on an iPhone, since the payment is confirmed with Face ID or Touch ID instead of typing card numbers on a small keyboard. We charge no fees on deposits or withdrawals, whichever method you use.

Maestro, Visa Electron and Bank Transfer are also accepted; the cashier shows the limits for your method as soon as you select it. On the sportsbook side the minimum stake-up amount is also £1, so a small top-up is enough to place a bet. Cashing out starts in the same menu under Withdraw, with a £1 minimum per transaction.

Your first deposit can also activate our welcome package of up to £5,800 plus 250 free spins. It needs a minimum deposit of £10, carries 35× wagering and a £5 maximum bet per spin, and must be used within 30 days of being claimed. Claiming it from the app works exactly as it does on the site.

The casino side of the app is called The Gentleman's Clubhouse, and it carries the full library: over 600 titles from 18 software studios, including 538 slots. Pragmatic Play supplies more than 300 of them, with NetEnt adding 21, Relax Gaming 20, and further games from Red Tiger Gaming, Hacksaw Gaming, Playson and Duel Reels.

Our 60 live dealer tables come exclusively from Pragmatic Play and run on mobile the same way they do on a desktop, in portrait or landscape. The lobby has a search bar and filters by game type and mode, which saves a lot of scrolling on a small screen when you already know what you want.

• Slots, including Gates of Olympus, Sweet Bonanza, Starlight Princess, Wanted Dead or a Wild, Sugar Rush 1000 and Big Bass Bonanza
• Live blackjack, roulette, baccarat, sic bo, bingo and dice games
• Live shows such as Mega Roulette, Treasure Island and Sweet Bonanza Candyland
• RNG tables including 20p Roulette, Multihand Blackjack and Baccarat
• Jackpot and crash games
• The integrated sportsbook: horse racing with win and forecast markets, football and rugby, with live streaming included

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The sportsbook runs on PlayBook Gaming technology with a 6.1% betting margin, and sits in the same app as the casino, so you can move between a live table and a race without signing in again.

Playing on a phone makes it easy to open the app for five minutes here and there, so the tools that keep you in control are built into the account menu rather than buried. You can set a deposit limit or start a time-out yourself, at any hour, from wherever you are.

• Deposit limits you set and change from the account area
• Time-out periods when you want a short break
• GAMSTOP self-exclusion, integrated for all UK players
• Identity verification before your first withdrawal
• Customer funds held separately from company funds under Gambling Commission segregation rules
• Your personal data handled in line with GDPR

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We are licensed and regulated in Great Britain by the Gambling Commission under account number 060213-R-337568-005. Your connection is encrypted, and IBAS provides independent dispute resolution if something cannot be settled with us directly.

Most mobile hiccups come down to the connection or an out-of-date build. Work through these before anything else.

1. Check the App Store or Google Play for a pending update and install it.
2. Switch between Wi-Fi and mobile data; live dealer tables in particular want a steady signal.
3. Close the app fully and reopen it, then sign in again with your username and password.
4. Try the same game in your mobile browser - the full library is there too, so you can keep playing while you sort out the app.
5. Restart your phone, which clears most one-off glitches.
6. If it still will not load, email us with your username and the name of the game, and we can look into it from our side.

Our support runs by email, and most queries are answered within 24 hours, with many sorted in a few hours. Messages sent through our social media channels are usually answered faster still, which is handy when you are already on your phone.

There is also a FAQ section on the site covering the questions that come up most, from account details to the cashier. It loads on mobile like the rest of the site, so you can check it before writing to us.