Cookies Policy

A cookie is a small text file that a website stores on your computer, tablet or phone. It holds a short piece of information that lets our site recognise your device when you return, or as you move from one page to the next during a single visit.

We also use similar technologies such as pixels, tags and local storage, which work in much the same way. Where this policy says cookies, it covers those too.

We use them for a small number of practical purposes:

• Signing you in and keeping you signed in as you move between pages and games.
• Protecting your session and helping us spot unusual sign-in activity.
• Remembering settings such as your language or the way the lobby is sorted.
• Applying the safer gambling settings on your account, including deposit limits and any time-out.
• Counting visits and measuring page speed and errors, so we can fix what is slow or broken.
• Measuring which campaign or partner page brought a visitor to the site.

We hold a gaming licence and are required to keep accounts secure and to verify the people who hold them. Some cookies support that work by keeping sign-in sessions safe.

We group cookies into four types, matching the cookie notice on our site. Some are set by us and some by the providers behind parts of the site, such as game software, payment services and measurement tools.

Strictly necessary cookies

These cookies are needed for the site to work and for your account to stay safe. They let you sign in and stay signed in, keep a cashier step together from one screen to the next, and remember that you have answered the cookie notice. They also carry the safer gambling settings on your account, such as a deposit limit or a time-out, so those settings apply as soon as you open a game. They cannot be turned off in the cookie notice, because without them the site cannot run.

Performance and analytics cookies

These cookies tell us how the site is used, in grouped figures rather than by name. They count how many people open a page, record how long a lobby takes to load and report error messages so we can find the cause. If you turn them off the site still works; we simply see less about how it is performing.

Functionality cookies

These cookies remember the choices you make so you do not have to make them again: the currency display or language you picked, the way you sorted or filtered the game lobby, and whether you have closed a message. Without them the site still works, but you may need to set your preferences again on each visit.

Marketing cookies

These cookies measure how people reach our site and how our advertising performs. They record that a visit came from a particular campaign or partner page, limit how often the same advert is shown to you, and stop us promoting an offer you have already taken. We do not use them to target anyone who has asked us to stop: if you self-exclude with us or register with GamStop, your account is taken off our marketing lists.

You can change your choices at any time, and you do not need to contact us to do it.

In the cookie notice on our site

1. Open the cookie settings from the notice, or from the cookie settings control in the footer of any page.
2. Turn each optional type on or off. Strictly necessary cookies stay on.
3. Save your choice; the notice closes and your choice is stored on that device and browser.
4. Return at any time to change it, and the new choice replaces the old one.

A choice applies only to the device and browser you made it on, so you will be asked again on a second device or after you clear your stored data.

In your browser

Browser settings give you wider control than our notice. In the privacy or data section of most browsers you can:

• See which cookies are stored and delete some or all of them.
• Block cookies from other sites while allowing ours, or block all of them.
• Set the browser to clear cookies each time you close it.
• Use a private window, which clears cookies when the window closes.
• Do the same on a phone or tablet, and reset the advertising identifier your device uses.

Wording differs between browsers and versions, so check the help pages built into the browser you use.

Turning off optional cookies is safe: you can still play, deposit and withdraw. Blocking or deleting strictly necessary cookies has a larger effect, because they carry the information that holds a session together.

• You may not be able to sign in, or you may be signed out when you change page.
• A cashier step may fail part way through and need to be started again.
• Language, sorting and hidden messages will not be remembered.
• The cookie notice will appear on every visit, because the record of your answer has gone.
• Some games or parts of the site may not load at all.

We update this policy when the cookies we use change, and the version on this page is the one that applies. If a change affects the choices you are asked to make, the cookie notice will ask you again on your next visit.

For a question about this policy, about a particular cookie, or for help changing your settings, e-mail us at support@casinogentlemanjim.co.uk or use the live chat on the site. Telling us the device and browser you are using helps us answer faster.

You can set a deposit limit, take a time-out or self-exclude from the settings shown in your account, and our team will do it for you if you prefer. Free and confidential support is available from GambleAware, GamCare and the National Gambling Helpline, while GamStop lets you block yourself from all licensed online gambling sites in Great Britain.